Terms of service
OVERVIEW
This website is managed by Spencer Atelier. The terms "we," "us," and "our" refer to Spencer Atelier throughout this document. Spencer Atelier provides this website, including all information, tools, and services available here, under the condition that you agree to all terms, policies, and notices outlined below.
By browsing our website and/or purchasing products, you agree to engage with our "Service" and to adhere to these Terms and Conditions ("Terms," "Conditions"), as well as any additional terms and policies referenced or accessible through links. These Terms apply to all website users, including but not limited to browsers, customers, merchants, vendors, and content creators.
Please review these Terms before accessing or using our website. By using the website, you accept these Terms. If you do not agree with these Terms, you are not permitted to access or use the website or its services. If these Terms are considered an offer, acceptance is explicitly restricted to these Terms.
Any new features or tools added to the current store are also subject to these Terms. You may review the latest version of the Terms at any time on this page. We have the right to update, change, or modify these Terms by posting updates on our website. It is your responsibility to regularly check this page for changes. Your continued use of the website after changes are posted implies your acceptance of those changes.
Our shop is hosted by Shopify Inc., which provides us with the online platform that enables us to sell products and services to you.
SECTION 1 – ONLINE SHOP TERMS
By agreeing to these Terms, you confirm that you are at least the legal age of majority in your state or province of residence or that you have given consent for your minor dependents to use the website.
You may not use our products for unlawful or unauthorized purposes, nor violate any laws in your jurisdiction, including copyright laws.
You must not transmit any viruses, worms, or harmful code.
Any breach of these Terms will lead to an immediate termination of your services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card details) may be transferred unencrypted across networks and adapted to fit technical requirements of connected networks or devices. Credit card details are always encrypted during transfer.
You agree not to reproduce, copy, sell, or exploit any part of the Service without written permission from us.
The headings used in these Terms are for convenience only and do not affect the interpretation of the Terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible for any inaccuracies or omissions on this website. The information provided here is for general purposes and should not be relied upon solely for decision-making. You should verify any information with more accurate or up-to-date sources. Any reliance on information here is at your own risk.
Historical data on this website is not current and is provided for reference only. We reserve the right to change website content at any time, but we are not obligated to update any information. It is your responsibility to monitor any changes to the website.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Product prices are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time without prior notice.
We are not responsible for any modifications, price changes, suspension, or discontinuation of the Service.
SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)
Certain products or services may be available exclusively online through our website. These items may be in limited quantities and are subject to our Return Policy: Return & Refund Policy.
We aim to display product colors and images as accurately as possible, but we cannot guarantee that the display on your monitor will match the product exactly.
We reserve the right to limit sales to any person, region, or jurisdiction and may limit product quantities. Product descriptions and pricing are subject to change without notice, and we may discontinue any product at any time.
We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We retain the right to decline any order you submit. At our discretion, we may limit or cancel the quantity of items purchased per individual, household, or order. This may apply to orders placed using the same customer account, credit card, or billing/shipping address. If an order is changed or canceled, we will make an effort to notify you via the email, billing address, or phone number provided when the order was made. We also reserve the right to limit or block orders that, in our judgment, seem to be made by dealers, resellers, or distributors.
You are responsible for providing accurate, complete, and up-to-date information for all purchases made in our store. You agree to promptly update your account details, including email address, credit card information, and expiration dates, to ensure we can process your transactions and contact you as necessary.
For more information, please refer to our Return Policy: Return & Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may grant you access to third-party tools that we do not monitor or control.
You acknowledge and agree that we provide these tools "as is" and "as available," without any warranties, guarantees, or conditions, and without any endorsement. We will not be held responsible for any issues or damages arising from your use of these optional third-party tools.
Your use of any third-party tools available on the website is entirely at your own risk and discretion. You should review and agree to the terms provided by the third-party providers before using these tools.
In the future, we may introduce new services or features on the website, which may include new tools and resources. These additions will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Some of the content, products, and services offered through our Service may include materials provided by third parties.
Links to third-party websites on our platform may direct you to external sites that are not affiliated with us. We do not take responsibility for reviewing or assessing the content or accuracy of these third-party sites, nor do we guarantee or accept any liability for the materials, websites, products, or services of third parties.
We are not responsible for any damage or loss arising from the purchase or use of goods, services, resources, content, or any transactions made through third-party websites. We recommend that you carefully review the policies and practices of these third parties and ensure you fully understand them before making any transactions. Any complaints, issues, or inquiries related to third-party products should be directed to the respective third party.
SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you provide any specific submissions (such as contest entries) at our request, or if you send creative ideas, suggestions, plans, or other materials, whether online, via email, postal mail, or other means (collectively referred to as "feedback"), you agree that we may, at our discretion, modify, copy, publish, distribute, translate, or use your feedback in any medium and without limitations. We are not obligated to (1) keep any feedback confidential, (2) offer compensation for your feedback, or (3) respond to your feedback.
We may, but are not required to, review, modify, or remove any content that we consider to be illegal, offensive, harmful, defamatory, obscene, or otherwise inappropriate, or that violates any intellectual property rights or these Terms and Conditions.
You agree that your feedback will not infringe on any third party’s rights, including copyright, trademark, privacy, or personal rights. Additionally, your feedback must not contain defamatory, unlawful, abusive, obscene content, or any viruses or malware that could affect the operation of the Service or related websites. You are not allowed to use a false email address, impersonate someone else, or mislead us or others regarding the origin of any feedback. You are solely responsible for the content and accuracy of any feedback you provide, and we disclaim any responsibility or liability for comments made by you or others.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To learn more, please review our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
From time to time, there may be information on our website or within the Service that contains typographical mistakes, inaccuracies, or omissions, which could pertain to product descriptions, pricing, promotions, shipping costs, delivery times, or product availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to modify or update information, or even cancel orders, if any details on the Service or related websites are found to be incorrect at any time, without prior notice (including after your order has been placed).
We are not obligated to update, modify, or clarify any information in the Service or on any related website, including, but not limited to, pricing details, unless required by law. Any indicated update or refresh date on the Service or related website should not be interpreted as an indication that all information on the Service or related website has been changed or updated.
SECTION 12 – PROHIBITED USES
In addition to other restrictions outlined in the Terms and Conditions, you are not allowed to use the website or its content for the following purposes: (a) engaging in illegal activities; (b) encouraging others to perform illegal actions; (c) violating any local, national, or international laws, rules, or regulations; (d) infringing on our or others' intellectual property rights; (e) harassing, abusing, insulting, defaming, slandering, threatening, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) submitting false or misleading information; (g) uploading or transmitting viruses or any harmful code that could affect the operation of the Service, related websites, or the Internet; (h) collecting or monitoring the personal information of others; (i) engaging in spamming, phishing, pretexting, crawling, scraping, or similar activities; (j) pursuing any obscene or unethical purposes; or (k) interfering with or bypassing the security features of the Service, related websites, or the Internet. We reserve the right to terminate your access to the Service or any related websites if any of these prohibitions are violated.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or free from errors.
We do not promise that the results you may obtain from using the Service will be accurate or reliable.
You acknowledge that, at our discretion, we may remove the Service for indefinite periods or cancel the Service at any time without prior notice.
You agree that your use of the Service, or inability to use it, is at your own risk. The Service, along with all products and services provided through it, are offered "as is" and "as available" without any warranties, representations, or conditions of any kind, either expressed or implied. This includes, but is not limited to, any implied warranties of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event will Spencer Atelier, or its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be held responsible for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, lost profits, lost revenue, lost savings, data loss, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products obtained through it, or any other claim related to your use of the Service or any product, including errors or omissions in content, or any loss or damage resulting from the use of the Service or any content (or product) made available through the Service, even if we were advised of the possibility of such damages. In jurisdictions where the exclusion or limitation of liability for incidental or consequential damages is not permitted, our liability will be limited to the maximum extent allowed by law.
SECTION 14 – INDEMNIFICATION
You agree to protect, defend, and hold harmless Spencer Atelier, along with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims or demands, including reasonable legal fees, made by a third party resulting from your violation of these Terms and Conditions or any referenced documents, or your breach of any law or third-party rights.
SECTION 15 – SEVERABILITY CLAUSE
If any part of these Terms and Conditions is found to be illegal, invalid, or unenforceable, it will be enforced to the maximum extent allowed by law, and the unenforceable portion will be considered removed. This decision will not impact the validity or enforceability of the other remaining provisions.
SECTION 16 – TERMINATION
The responsibilities and liabilities of the parties that were incurred before the termination date will continue to be in effect even after the termination of this agreement.
These Terms and Conditions will remain in effect unless and until they are terminated by either you or us. You can terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website.
If, in our sole discretion, we believe you have failed to comply with any part of these Terms and Conditions, or if we suspect non-compliance, we may terminate this agreement without notice. In such cases, you will still be responsible for any amounts owed up to the termination date, and we may deny you access to our Services or any part thereof.
SECTION 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision in these Terms and Conditions will not be considered a waiver of that right or provision.
These Terms and Conditions, along with any policies or operating guidelines posted on this website or related to the Service, represent the complete agreement and understanding between you and us. They govern your use of the Service, replacing any prior or simultaneous agreements, discussions, or proposals, whether written or verbal, between you and us (including, but not limited to, any previous versions of the Terms and Conditions).
Any uncertainties in the interpretation of these Terms and Conditions should not be interpreted against the party that drafted them.
SECTION 18 – GOVERNING LAW
These Terms and Conditions, as well as any separate agreements through which we provide you Services, shall be governed by and interpreted in line with the laws of The Netherlands.
SECTION 19 – CHANGES TO TERMS AND CONDITIONS
You can view the latest version of the Terms and Conditions at any time on this page.
We retain the right to modify, amend, or update any portion of these Terms and Conditions at our discretion by publishing updates on our website. It is your responsibility to regularly check for any updates. By continuing to use or access our website or Service after any changes are posted, you accept and agree to those changes.
SECTION 20 – CONTACT INFORMATION
Contact Information
For any questions or concerns, please contact us at:
Spencer Atelier
Kleine Veenkade 30, 2518 PJ, The Hague, The Netherlands
Our customer support team is available Monday to Friday, from 9:00 AM to 5:00 PM GMT. We aim to respond to all inquiries within 24 hours.