Shipping policy
Spencer Atelier Shipping Policy for United Kingdom, United States and Australia
International Reach: Currently, we offer our products for sale in the United Kingdom, United States and Australia. At this time, we do not provide international shipping.
Shipping Costs and Delivery Time
Processing Time + Shipping Time.
Processing Time: 1-2 business days (Monday to Friday).
Standard Shipping: 4-7 business days (Monday to Friday).
Order Cut-Off Times: Orders placed Monday to Friday before 14:00 PM (GMT) will be processed within 1 business day. Orders placed on weekends or public holidays will be processed on the next business day.
Please note that all items undergo a processing stage before they are shipped.
Shipping Destinations: We're currently offering shipping to the United Kingdom, United States and Australia.
Shipping Costs and Delivery Time
|
Shipping Method |
Delivery Time |
Shipping Costs |
|
Processing Time |
1-2 business day |
Free |
|
Standard Shipping (Including Tracking) |
4 to 7 business days |
Free |
Tracking: You will receive tracking information so you can follow your package as it makes its way to you.
Import and Customs Duties
For international orders, you may be required to pay import duties, taxes, or other customs charges. These fees are imposed by the destination country’s customs authorities and are not included in the cost of your order or shipping charges. We have no control over these fees and cannot predict the amounts.
Returns
For more information about returns, please consult our Return and Refund Policy.
Contact Us
If you have any questions or concerns about this Shipping policy, please contact us:
Spencer Atelier
Kleine Veenkade 30, 2518 PJ, The Hague, The Netherlands
Our customer support team is available Monday to Friday, from 9:00 AM to 5:00 PM GMT. We aim to respond to all inquiries within 24 hours.